V Spa 101

The following are a few of the frequently asked questions we hear at the V Spa. A few things to remember about getting a massage or spa treatment are:

Be prepared, both mentally and physically. Leave your troubles at the door, as they say, and strive to be part of the experience. Breathe; deep, relaxing breaths will assist you and the practitioner during your treatment. Communicate; speak up if there is anything that would make your experience more comfortable; lights, music, temperature.

What time should I arrive? If you are an existing client 5-10 minutes before your massage appointment is sufficient. If you are a new client or having a spa treatment 15 minutes is more appropriate. New clients will have a short Health History form to fill out, and all clients can expect to have a brief conversation regarding their treatment. You might also want to arrive early enough to enjoy a visit to the sauna, steam or Jacuzzi. What should I wear during my massage? Our massage rooms are spacious and private. After your verbal consultation, your practitioner will leave the room and you will disrobe to your level of comfort. During the massage your comfort and modesty are of the utmost importance. Only the area being worked on will be uncovered and you should feel secure at all times. Do I have to be a member of The Valley Athletic Club? You do not have to be a Valley member. However, we do charge a $5 fee for non-members. This is a reduced guest fee and you are encouraged to use the facilities. You will also be required to sign a liability waiver on your first visit. What happens if I am late? If your are running late, a phone call is appreciated. Your arrival time will determine the length of our treatment time, which will end as originally scheduled so that the next appointment can begin on time. Regardless of arrival time, the normal treatment fee remains unchanged. For some treatmnts, late arrivals cannot be accommodated and will need to be rescheduled. How do I choose my practitioner? We have many practitioners to choose from with varying skill and specialties. If you do not know our practitioners or have a preference, our receptionist will ask you a few questions to try and fit you with the practitioner that is right for you.  You can also view our Practitioners' bios. How often should I get a massage? Each client is different. The best approach is to evaluate how you feel after your massage. Make sure you drink plenty of water and see how long the effects of your massage last. Some clients feel good for a week, some feel better for a month. We encourage our clients who want the healthful benefits of massage to get on a maintenance schedule that works for them. Waiting until you are in dire need is not always the best way to go. Is there an age limit? We have clients of all ages at our facility, from infants to the more mature. If the client is under 18, we do require parental consent. The parents or guardians can also be present during treatment. Does massage hurt? Many people have heard of painful massage experiences. Although some techniques require more pressure and can be painful, this is usually with the consent of the client. If you are interested in a relaxation massage, feel confident that it does not have to hurt. Keep communication open. Speak up if you are cold, hot, are not enjoying the music or need less pressure. We want the experience to be what you are looking for. Can I workout before or after my massage? This question has many answers. We do not suggest a strenuous workout after a deep tissue massage. The muscle tissue is in an altered state and you could risk injury. Working out before a massage is usually alright, but you should thoroughly cool down and shower first. What should I bring? First and foremost, just yourself! Anything else is up to you. If you are going back to work, you might want to bring anything you need to freshen up, i.e. make-up, hair brush, etc. And please leave cell phones in the car. What happens if I forget my Gift Certificate? All services must be paid for at time of service. If you do not have time to retrieve your gift certificate you will have to pay with another method. Is massage safe for everyone? Massage is generally safe for people in good health. If you are in question, please consult your physician prior to making an appointment. Massage is not a replacement for medical treatment. If you have sustained an injury, please consult your physician prior to receiving massage for that injury. Do you accept insurance? Andrew Flojo, LMP is our only practitioner who accepts insurance. Please call the Valley Massage & Day Spa at 360-352-3400 ext. 117 for more details before scheduling an appointment with Andrew. Without prior consultation there is no guarantee you will be covered.

To schedule an appointment, please call us at 360-352-3401.